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Home Support Technical Assistance

Technical Assistance

To create a Trouble Ticket for a problem or question about your RAD Data equipment, please fill in this form:

Please note that this form is for North American based customers and channel partners only. Customers outside North America must contact their authorized RAD Distributor for support.

RADcare Technical Support

Standard Telephone Support
(800) 444-7234, option 3
Hours of operation:
9:00am - 6:00pm EST
Monday - Friday

After hours support is available for RADcare customers.

Premium RADcare Support
(800) 444-7234, option 3
RADcare customers receive support 24/7, extended warranty, advance replacement of equipment, and other benefits.

Policies are available for less than $1 a day.

For more information, click here.