Technical Assistance

To create a Trouble Ticket for a problem or question about your RAD Data equipment, please fill in this form:

Please note that this form is for North American based customers and channel partners only. Customers outside North America must contact their authorized RAD Distributor for support.

* First Name
* Last Name
* Email
* Phone
Fax
Mobile Phone
* Company Name
* Address
* City
* State
* Zip
* Country
* Product
Serial Number
RADCare RSL #:
Equipment was purchased from:

Problem description:


* Indicates required information

Standard Telephone Support
(800) 444-7234, option 3
Hours of operation:
9:00am - 6:00pm EST
Monday - Friday

After hours support is available for RADcare customers.

After hours telephone support for customers w/o RADcare is also available for a fee.

Premium RADcare Support
(800) 444-7234, option 3
RADcare customers receive support 24/7, extended warranty, advance replacement of equipment, and other benefits.

Policies are available for less than $1 a day.

For more information, click here.


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