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InfoCenter RADCare - Maintenance Services
RADcare is a comprehensive maintenance program to ensure maximum uptime for your critical networks. Programs are available that offer extended warranty coverage, 24/7 telephone access to technical support experts, advance parts replacement and other support options.  With service plans starting at less than $1 per day, RADcare is an affordable insurance policy to protect your network and ensure your peace of mind.
 
The below table summarizes available RADcare service plans. Contact us via phone or email for more information about RADcare and a price quote.
  Basic Service Service Level 1 Service Level 2 Service Level 3
Extended Warranty Coverage        
Software Downloads        
FAQ Database        
Dedicated toll-free number available 24 hours a day, 7 days a week for all priority technical support calls on downed, faulty or degraded RAD products.        
Priority handling for all service calls with escalation management to ensure timely problem resolutions.        
Replacment parts guaranteed to ship by next business day.        
On-Site spares for automatic parts replenishment.        
Dispatch of RAD-authorized field technician for on-site support within four (4) hours when necessary.        
Terms and Conditions   Click Here Click Here Click Here
To download RADCare program in PDF format, please click here.
 
 
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